Testimonials

“Jan was recommended to us via a chance meeting my sister had with a property consultant in the Lake District. Truthfully, we couldn't have done it without her. I can't begin to describe how detailed she is in her searches; she spends time with you to really drill down into what your requirements are. We ended up with an absolutely perfect finca, right in the centre of the island with a huge pool, glorious views and fabulous outdoor space. We also sold our finca via Jan too - again, she was equally professional and shielded us from the more aggressive real estate agents that exist on the island. I cannot recommend her highly enough."
Kirsty Cruickshank
Ovingham, UK
“This was our first holiday home purchase abroad and Jan offered a wealth of information not only about the areas of the island we favoured but other factors such as considering the winter sun position and the advantages of a gated community, which we hadn’t considered previously. Jan researched and found a selection of properties and was able to show us the advantages and disadvantages of each one. She helped us secure our chosen villa and ensured a smooth purchase all the way through. All the advice proved invaluable in helping us come to a conclusion and the resulting enjoyment of our villa. We would have no hesitation in recommending ProMallorca services.”
Clive & Jackie Andrews
Telford, UK
"Our home in Mallorca had to be private and peaceful. We began looking for a rural hideaway with a view of the Mediterranean, but following a trip to the States we realised we wanted a sea view that absolutely blew you away. The house still had to be private in a quiet area and we didn’t want a lot of land. Finding that on the coast is really difficult as there are so many frontline villas with public footpaths in front. We left the problem in Jan’s hands and finally came over to view just three places. She saved the best one until last, and we bought it!"
Pauline Quirke
Berkshire, UK
“I was looking for a building plot for a detached villa as my first investment project on the island. Location was crucial as it had to attract buyers in the future. I needed to know I had the choice of the best available plots within the budget in terms of access, views, orientation and proximity to facilities. Jan sourced a great piece of land and introduced me to architects, project managers and constructors. She was of enormous help throughout the process and even found a berth for my boat! The property received an offer on the very first viewing. Jan will be sourcing my next project.”
Andrew Egginton
Bristol, UK
“We have lived and worked in Mallorca for the last 20 years. We are busy people and really do not have the time to source our next property. However, we get in touch with Jan, we explain what we are looking for, she always understands our requirements and will find us the right property for our next move. No time wasted! We would not even consider moving without the help of Jan and her expertise.”
John Obank
Calvia, Mallorca
“I was introduced to Jan by a client of hers when I mentioned my sister and I were looking to buy a property in Mallorca. After having several conversations about what we were looking for we drew up a profile of the property we wanted and we left Jan to it. It didn’t take long for us to be given a long list, whittled down to a shortlist and then a visit to the island for viewings. After that first visit we made an offer that was accepted which absolutely goes to show all the experience and hard work put in by Jan will save you time and money to find exactly what you’re looking for. Roll forward a few years and Jan asked us if we were interested in selling, we were curious to see the interest we would get for our property as we had been mulling over moving on to new projects. We ended up selling after Jan introduced us to buyers who were serious and ready to go. All in all a very painless process. Jan is an absolute delight to deal with, so knowledgeable and passionate about finding you the best property. Her list of contacts is impressive and all of those who helped us reflected Jan’s professionalism, honesty and brilliant customer service. Alongside all of that Jan is one of life’s great people, warm and engaging, she has bags of patience and is excellent company.”
Fiona Crozier
Hexham, UK
“I had my heart set on a two bedroom apartment in the old city of Palma, with outside space. I spent hours online gathering property details but the market was moving quickly & I was nervous of the Spanish buying process. Jan was invaluable, she did all the research which meant I only needed to come over for a couple of days. When we viewed the final selection, the speed at which everything happened took me utterly by surprise. She helped me secure an apartment which I would certainly have lost had she not been there but also would never have found as it was with an agency with no web presence which had advertised in a local Spanish paper. Palma is a wonderful city, I can walk to the beach in 15 minutes!”
Mary Foxcroft
Manchester, UK
“Being in the property business myself I have long been a believer in the value of local knowledge. When you are buying in a foreign country this is especially vital. As well as getting us into a wide range of properties both on and off market, the real difference which Jan made was all the “added extras” which would have taken us ages to sort out ourselves. She introduced us to lawyers, architects and a PM and took us to the town hall to sort out the local paperwork. We felt very looked after and with her help managed to avoid the slippery middle-men and dodgy contractors you sometimes read about.”
Adam Eldred
London, UK
"We first met Jan in 2001. Not quite sure of what we wanted at the time other than to escape from stressful city life, she helped us find the perfect apartment with majestic views towards the mountains, Palma and the sea. Then several years later when we decided to buy a small house and garden in a quiet location, using her outstanding networking skills, Jan succeeded again in finding us a delightful secluded casita in one of Mallorca’s most sought-after condominiums. We have complete trust in her abilities and integrity in the real estate field."
Dori Wolff
London, UK
“Jan came recommended by friends of ours who had already bought a finca in Mallorca with her help. We were looking for a character property in the country and had begun to search online. However, there was never enough information to determine whether something was really worth viewing. Jan’s knowledge of the island helped us focus initially on the right location for the family. She sourced a two hundred year old finca for us with awesome valley views. To say that rural properties in Mallorca sometimes go hand in hand with complex legals is an understatement. The law firm are outstanding. She then helped us make alterations and furnish the property in time for our summer break, as well as introducing us to the ideal couple to look after the pool and maintain the house and land in our absence.”
Jeroen Bergman
Amsterdam, Netherlands
“I was looking for a character property incorporating classic, rustic architectural features, breathtaking views and outside space. Being a tenacious searcher coupled with her personal knowledge of Mallorca, Jan led me to a townhouse in an area which had not come into the frame. I have fantastic views of San Salvador church, an interior patio and a roof terrace overlooking almond orchards with a view to the country and hills behind the house. As I couldn’t be present for at the final signing with the notary and having complete confidence in Jan, she acted on my behalf by arranging power of attorney.”
Marc Neal
Arta, Mallorca
“We got to know of Jan through a friend in London. She was really helpful from the word go & managed to find lots of properties that corresponded to our ever developing criteria. We were flying in from London each time to see places & Jan always made herself available. She understood our brief(s) & only showed us things we asked for - she didn’t try to pressure us to see houses that didn’t fit the brief. We finally found a beautiful villa with fantastic mountain views that far exceeded our original expectations. Having been in the market for so long, she knows the purchasing process inside out & the issues with buying in certain areas & has excellent relationships with other agents & lawyers which we were able to take advantage of."
Malcolm & Sarah Turner
London, UK
“I can honestly say that I have dealt with a lot of agents in Mallorca.    Jan is by far the best ....she is diligent....she knows what she is talking about....she listens to what you want from a property.....she knows the island like the back of her hand and above all she is HONEST!!!    I would recommend her as the only agent on the island to deal with......”
Sheelagh Alstrom
Hertfordshire, UK
"We had the privilege of working with Jan in multiple transactions, buying our own home in Mallorca as well as helping friends purchase their homes & later on, purchasing properties for development. We couldn’t be happier with the experience. From the start, it was clear that she brings an exceptional level of dedication, expertise & professionalism to her work. What truly sets Jan apart is the thorough research & preparation she puts into every property. She approaches each viewing armed with in-depth insights that go far beyond the obvious, providing valuable details about the market, the neighbourhood, legal considerations & other key factors that many others might overlook. Her ability to analyse these elements with such precision gave us a deep understanding of each property & helped us make confident, well-informed decisions. Beyond her expertise, Jan was instrumental in connecting us with a network of trusted professionals, ensuring that every aspect of the transaction - from legal & financial matters to logistical support - was seamlessly handled. Her comprehensive approach made the entire process smooth & stress-free. Jan’s honesty & integrity were evident throughout, always providing candid advice & ensuring that our best interests remained the priority. Additionally, her strong reputation on the island & wealth of connections within the real estate market give her a unique ability to uncover exclusive opportunities & facilitate successful negotiations. Her credibility & relationships with key players in the industry make a tangible difference when it comes to finding the right property & closing deals efficiently. Her commitment to her clients, her meticulous attention to detail & her passion for finding the right home or investment make her an outstanding buying agent. We are incredibly grateful for her guidance & would wholeheartedly recommend her to anyone looking for a truly exceptional property finder."
O.G.
Amsterdam, Netherlands
“We didn’t know the Palma housing market or how to buy. Jan found a gem with 360 views over the city and the Tramuntana mountains in the distance. It was with a tiny backstreet agency. If we hadn’t acted like lightening, it would have been snapped up”
David Haworth
Stockport, Cheshire, UK
“The personal service, knowledge and professionalism of ProMallorca was exemplary and I’d fully recommend the service to anyone looking for high quality property in Mallorca.”
H.W.T.
Newcastle-Upon-Tyne, UK
“ProMallorca – Jan Westwood – the ultimate professionals. I have worked with Jan to search for my house in Mallorca, and would not hesitate to recommend ProMallorca to anyone looking to purchase property in the Balearic islands.”
John Hughes
Sencelles, Mallorca
“Jan was extremely helpful in helping us to understand the market and ultimately find our wonderful house in Esporles. Thank you Jan!”
James Young
Singapore
“In Mallorca, we wanted to be surrounded by majestic nature – big mountains, big trees and BIG natural beauty. The opposite of where we live in Amsterdam – intensely urbanised and very flat! Our dream house had to have rustic authenticity with original stones, beams and lots of character. We were prepared to renovate providing the location was perfect and we could have a lap pool. Jan found us two potential properties within a month which were exactly within our criteria.”
Chris M.
Amsterdam, Netherlands
“Jan at ProMallorca has always been a very helpful, kind, hardworking, honest, understanding and ethical person, both in terms of a working relationship with Whites Removals and also from a client perspective. I have known Jan for several years and she has been at the end of the phone every time she has been needed. I cannot recommend ProMallorca and Jan highly enough. 10/10.”
Chris Hicks Whites International Removals, Mallorca
“It is important to have someone with expert knowledge to guide and advise on finding the right property. As a mortgage broker I have worked with Jan for many years, it is hard to find a consultant who knows Mallorca as intimately as she does. Jan is professional, reliable and communicative, she knows instinctively what a client needs and has a keen eye for detail.”
Tracey Howarth
Senior Partner
Mallorca Mortgage Consultancy
“Jan and I have both worked and lived in Mallorca for over 25 years so I can say first hand that she has a long and consistent history of helping clients in Mallorca for their property searches. She has an excellent reputation for caring and understanding what the client seeks. A gift of being able to match suitability and practicality yet with a passion for loving what she does. With her strong foundation of trust, may she continue to flourish and have many more happy years helping lots more people.”
Susan Worthington
The Spectrum IFA Group, Mallorca
“If you are looking for a personal and professional approach when it comes to finding your new home on the island, look no further. Jan is your number 1 contact. One of the few remaining professionals on the island who will always go the extra mile to find the right property for you. I have known her for many years, and as we all know it's hard to trust sales people… however I have never had that feeling with Jan, she is always transparent and correct and will share her thoughts with you in an honest way. I guess that is why so many of her clients come back for more!”
Jake Brown Origen, Mallorca
“When I started my search for a property in Mallorca, I despaired at the response of many of the agents to whom I had given a clear brief of my requirements, because they bombarded me with details of properties for me to view which clearly did not meet my brief – or my budget. Jan was the only person who produced just one house which met most of my criteria – and I bought it! She is not only highly personable but also very professional in her approach to both sellers and buyers in closing a property deal.”
Linda Forsyth
Esporles, Mallorca